This role, will from the start, be a combined role where you will work both as our CRS platform owner & as a Business Analyst for the Group Applications department at Strawberry. For the potential future, this role might evolve to also take technical ownership of Synxis CRS (Sabre) & Channel manager system RateTiger (eRevmax)
On the CRS part you will work closely with internal stakeholders to understand their requirements & needs towards our Central Reservation System “Choice Edge” - owned and developed by our franchiser Choice Hotels International (CHI) based in the US.
Your most important stakeholders will be our Revenue department, Sales organisation, Distribution department, Solution architects and our Digital engineering department
You will be the one writing, driving and securing technical & functional requirements towards CHI to secure that Strawberry can be competitive in the digital market. You will have technical ownership & responsibility towards CHI and you will lead joint initiatives & projects together with internal stakeholders towards CHI and the CRS area. You will gather and collect business requirements to be able to increase operational excellence and revenue income in our digital channels connected to the CRS.
On the Business Analyst part you will work closely with our other platform owners within Group Applications and their stakeholders to review and analyze key business metrics to be able to propose improvements and present potential findings to both our platform owners and their key stakeholders within the organisation.
Areas of responsibility for our platform owners are today:
This role will give you an opportunity to be responsible for your own domain and drive development and innovation together with your stakeholders, at the same time you will also be able to work on your analytical skills by working cross functional within the Group Applications team helping the other platform owners with key insights on development & process improvements, this to be able to deliver on business strategic goals.
You will report to Director of Group Applications & other Platform Owners
Key responsibilities:
CRS Platform:
Business Analyst:
Qualifications and Skills:
NB! This role is to be based in Stockholm, Sweden
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