Assistant Front of House Manager @ Villa Copenhagen

Want to be a part of a fantastic adventure?

Villa Copenhagen is a social scene in Copenhagen allowing the past, present and future to come together in an
inspiring, playful and authentic ambiance.

We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa
Copenhagen as well as guide us towards our vision of being the best hotel FOR the world.

We are now looking for a Assistant Front of House Manager.

Skills & qualifications needed

• Proven experience in front-of-house or hospitality management roles (2+ years preferred)
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Experience from working with Mews or different PMS
• High attention to detail and organization
• Ability to resolve employee and guest issues diplomatically
• Flexibility to work in a fast-paced, dynamic environment
• An interest in numbers and digital systems
• Comfortable with working with reporting and scheduling
  
  

You identify with the following

You thrive in a high pressure and dynamic environment ensuring a consistently high level of productivity
and operational standards paying particular attention to details. You are a true team player,
approachable and have a can-do attitude. You are a Cosmopolitan spirit with a genuine love for
Copenhagen and Mother Earth.

Responsibilities

• Support the Front of House Manager in day to day operations and step into daily Front of House
  operations as needed, including covering shifts in case of illness, absence or other unforeseen
  circumstances
• Lead, inspire, and develop the Front of House team to deliver high service standards
• Train and mentor new and existing staff to foster continuous improvement
•  Assist with scheduling, inventory, and daily operational readiness
•  Be responsible for administrative tasks, such as scheduling, reporting, approving invoices and daily
  reconciliations within the Front of House team
• Handle guest feedback, address complaints, and ensure guest satisfaction
• Coordinate with other hotel departments (e.g., Housekeeping, F&B) for seamless guest experience
• Ensure compliance with all company policies, security, and safety standards

What we can offer (amongst other things)

• Pension
• Insurance
• 4 free hotel night stays per year within the Strawberry chain
• The opportunity to grow and develop in an inspiring environment
• A workplace that is environmentally conscious and focused on social responsibilities (WeCare)
• A job in an organization, where People, Planet and Profit goes hand in hand - and where we report on
  the triple bottom line
• Professional and thorough training & development from start and on going
• Together with a team of dedicated and passionate people, you have the chance to put your very personal imprint and create a Villa Copenhagen that you - and we - are proud to be part of. A preferred place to work. We come from very different backgrounds and we love how that diversity positively influences our work.

Are we the perfect match?

The position is a full-time position, reporting to the Front of House Manager.

If you see yourself in the above description, then please don’t hesitate in uploading your CV and motivational
letter already today and no later than the 26th of October 2025.

For questions, please contact the Front of House Manager Justina Spokeviciute at
[email protected] (no applications)

Interviews will be held throughout the application period.

We hire attitude ….and train skills