General Manager - Quality Hotel Sveitsi

Ready to make every moment count?

At Quality Hotel™ our goal is to create a warm and welcoming place for everyone – whether it's a family gathering, a conference or just a quiet night away. We are currently seeking a General Manager who shares our passion for delivering an excellent service that is both friendly and superb value for money for all our guests, every time.

As General Manager at Quality Hotel Sveitsi you will lead a talented and dedicated team providing guests with a genuine, considerate approach to serving guests. You will be at the heart of the hotel's operations, ensuring that every guest's expectations are exceeded – through exceptional service, cosy rooms and a welcoming atmosphere. You will not simply run a hotel; you will create an unforgettable experience for everyone who steps through the door.

Your role:

• Through warm and open leadership, ensure that guests feel welcome and staff feel appreciated.
• Ensure an excellent level of operations by maximising occupancy and revenue, making sure the hotel runs smoothly, and delivering exceptional guest experiences from check-in to check-out.
• Promote a supportive team environment and encourage collaboration, feedback, and development.
• Express the brand's values through a friendly and reliable service that encourages repeat bookings.
• Maintain financial performance through effective budgeting and forecasts.
• Ensure guest satisfaction, whether a major conference or simply a solo traveller.

What we are looking for:

• A service-focused leader with at least 5 years of experience in the hotel sector or a related field.
• Someone who can nurture a warm and welcoming atmosphere that will bring a smile to our guests.
• A reliable and responsible leader who can manage the business smoothly and achieve financial goals.
• A team player who leads by example, encourages feedback, and creates a positive and collaborative atmosphere.

  You’ll shine here if you are:

  As a Strawberry leader you are expected to live the culture by energizing teams and creating engaging workplaces where people love to come to work. You build bridges through relationships, collaboration, and trust. You own it by making decisions with the company's best interests in mind, setting clear goals, and holding yourself and others accountable for achieving results. You lead the way with vision and purpose, and fuel potential by maximizing individual strengths to help others reach their full potential.

Why choose Quality Hotel™ & Strawberry?

• An active and dynamic working environment where no two days are the same.
• Opportunities for career development and growth within the Strawberry group.
• Staff discounts and friends & family rates at our 200+ hotels.
• Four free hotel nights every year 
• 25% discount on food & beverages at all our restaurants and bars
• Sweet deals on experiences, travels, retail and lots more!

About Strawberry

Strawberry is no ordinary hospitality company – we are a rebel with a warm and welcoming heart. Strawberry is a gateway to a world of more than 240 hotels, 120 restaurants and 20 spas, where we offer a wealth of memorable experiences. Our core values at Strawberry are energy, courage and enthusiasm. Our team of 20,000 talented employees, from more than 166 countries, is the foundation of our strength.

Help shape memorable moments for our guests!

Apply today and join our dynamic team in creating unforgettable guest experiences! We review applications on an ongoing basis, so don't delay – the position may be filled before the application deadline.