Seeking a dedicated Night auditor at Amerikalinjen - 80%

Front of House Night auditor  | Amerikalinjen  80% position

Amerikalinjen isn’t just a hotel; it’s a vibrant, award-winning urban pulse at the heart of Oslo. As a  Michelin Key property and Forbes Travel Guide Star Award Winner, we represent the pinnacle of modern luxury. We don’t just host guests; we curate the story of their journey.  

We are looking for more than "receptionists." We are looking for a service champion. The receptionist at Amerikalinjen means being the "spider in the web." You will handle everything from administrative tasks and technical issues to guest requests and emergencies—all while guests are waiting to check in and the guest journey starts before the guests book a room with us. We empower you to own the floor. You won’t just be following a script; you will be applying a problem-solving mindset and decision making skills to ensure every guest experience is seamless, eclectic, and unforgettable. 

Your Profile

• The Autonomous Sentinel: You thrive independently, decisive calls during the quiet hours to keep house operations completely seamless without on-site management.
• The Financial & Operational Anchor: Precision is your signature. You execute the end-of-day audit, reconcile daily financials, and complete critical administrative reports to deliver a clean slate for the morning team.
• The Stage Setter: You curate the atmosphere for the day ahead. You ensure the physical lobby is pristine and set a warm, organized tone that makes our 1919 landmark shine the second the first morning guest steps out.
• The Safety & Security Anchor: You take full ownership of the property’s overnight security. From managing fire safety protocols to patrolling the house, you protect our guests while Oslo sleeps.
• The Culture Carrier & Service Elite: You deliver Forbes-standard service at any hour, pairing precise administrative accuracy with authentic hospitality and pride in our heritage.

The Essentials

• Motivated by Excellence: You provide first-class, personal service that aligns with Michelin standards.

• Integrity: You demonstrate honesty and a "YES" attitude in everything you do.

• Agility: You thrive in a fast-paced environment and take initiative during the quiet moments.

• Communication: Strong English (written/spoken) is required; a Scandinavian language is a distinct advantage.

• Technical Edge: Experience with the Mews system is a major plus

Why Amerikalinjen?

Beyond the prestige of working in Oslo's most exciting hotel, you will receive unique training within a world-class service culture. This is your opportunity to participate in the demanding and creative process of operating a market-leading destination. 

Perks & benefit 

• The Perks Enthusiast: Get 4 free nights per year across Strawberry and Nordic Hotels & Resorts, plus sweet Friends & Family discounts so your favorite people can travel for less.
• The Social Foodie: Enjoy exclusive staff discounts on food and drinks when dining out with friends at our top-tier restaurants and bars.
• The Career Builder: Invest in your future with continuous learning  and vast career opportunities across Nordic Hotels & Resorts and Strawberry.

Starting date: November 

For questions about the position, please contact:

Kei Shimizu 

Front of House Manager

[email protected] / +47 94034970

* Please note, only digital applications will be reviewed (no applications per e-mail).