Home Hotel is a brand-new concept with one simple but powerful vision: to create a place that feels like home, even when you’re away. We go beyond offering just a bed for the night - we want to create an experience that lingers long after our guests leave. A place so warm, welcoming, and comfortable that guests feel like they’ve settled into their own living room. Now we’re looking for a Receptionist at Home Hotel Katajanokka, Helsinki who wants to be part of our family.
As a part of our Front Office team at Home Hotel, you’ll be at the heart of the guest experience - welcoming, guiding, and making sure every stay starts and ends on the best note. You create a warm and personal atmosphere, where guests feel truly at home. With your energy, attention to detail, and natural way of making people feel valued, you help turn every stay into something special.
What you’ll be doing:
Welcome each guest with a warm, personal touch, making their first and last impression unforgettable.
Manage front desk operations, from check-in and check-out to handling bookings and guest inquiries.
Manage restaurant breakfast and dinner shifts.
Be the go-to person for guests, offering assistance, recommendations, and anything that adds to a homelike experience.
Collaborate with colleagues to create a seamless, comfortable stay for every guest.
This is a permanent position with a start date to be agreed upon. The position requires working shift work, including evenings, nights, and weekends, as well as working in the restaurant shifts.
Is this you?
You enjoy creating personal connections and have a genuine interest in making each guest’s stay unique.
You’re adaptable, resourceful, and can handle whatever the day brings with a positive attitude.
You work independently and take initiative, while also enjoying being part of a supportive team.
You have previous experience in hotel reception or customer service.
You have strong experience working with Mews and Event Temple.
You are ready to work independent shifts in the reception, as well as handle breakfast and dinner duties.
You hold a valid Hygiene Passport and Alcohol Proficiency Certificate (Anniskelupassi).
We value the power of diversity within Strawberry. Different backgrounds, experiences, and ideas create a unique and inspiring work environment.
Hospitality or customer service experience is a plus, but your dedication to service and a homelike guest experience matters most.
Why choose Home Hotel & Strawberry?
At Home Hotel, we offer more than just a job - we offer a place where you can feel at home, too. Here’s what you’ll enjoy:
Ready to welcome guests home?
Are you interested? For more information about the position, please contact Front Office Manager Vitaly Ilinskiy ([email protected]). Please send your application as soon as possible, but no later than October 8, 2026, as the position will be filled as soon as a suitable candidate is found. 🍓
About Strawberry
We are Strawberry. With over 245 hotels, 120 restaurants, 20 spas and more, we create thousands of experiences every day. Our team of 20,000 passionate individuals from more than 166 countries is what makes us grow! Strawberry is built on our core values: energy, courage and enthusiasm.
Ready to welcome guests home?
If this sounds like you, apply today and join our journey to make every stay at Home Hotel unforgettable. We review applications on a rolling basis, so don’t wait - positions may be filled before the deadline.
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